GlowStar Support
GlowStar Neo
Step-by-step guides for getting the most out of your GlowStar Neo.
Troubleshooting
Start here if something isn't working right.
Most issues can be fixed at home. Watch the video below before reaching out — we walk through the most common problems and how to solve them.
GlowStar Neo Troubleshooting Guide
Common issues, causes, and step-by-step fixes — including lights, zippers, and fabric care.
Assembly
How to set up your GlowStar Neo.
GlowStar Neo Assembly
Everything you need to get your GlowStar Neo assembled and ready to flow.
Disassembly
How to safely take your GlowStar Neo apart.
GlowStar Neo Disassembly
Step-by-step guide to taking apart your GlowStar Neo for cleaning, storage, or repairs.
Cleaning
Keep your GlowStar Neo looking fresh.
GlowStar Neo Cleaning Guide
Proper cleaning techniques to keep your GlowStar Neo in perfect condition without damaging the fabric or electronics.
Still need help?
Can't find what you're looking for?
We're here — reach out and we'll get you sorted.